2020, WWW Diane Hu 2020, WWW Diane Hu

Interpretable Attribute-based Action-aware Bandits for Within-Session Personalization in E-commerce

When shopping online, buyers often express and refine their purchase preferences by exploring different items in the product catalog based on varying attributes, such as color, size, shape, and material. As such, it is increasingly important for e-commerce ranking systems to quickly learn a buyer’s fine-grained preferences and re- rank items based on their most recent activity within the session. In this paper, we propose an 𝑂nline 𝑃ersonalized 𝐴ttribute-based 𝑅e-ranker (OPAR), a light-weight, within-session personalization approach using multi-arm bandits (MAB). By representing each arm in the MAB as an attribute, we reduce the complexity space while offering more fine-grained personalization.

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2020, WWW Diane Hu 2020, WWW Diane Hu

Personalization in E-commerce Product Search by User-Centric Ranking

E-commerce platforms offer the convenience of browsing through an entire catalog of inventory via a search bar. An unconventional inventory of unique products presents even greater challenges for product search, given that many of listings fall outside of standard e-commerce categories. With the potentially overwhelming number of relevant items per query, it becomes increasingly important for market places and platforms to help the user find items that best fit their preference and interest via a user-centric ranking model that generates personalized search results.

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2020, WWW Diane Hu 2020, WWW Diane Hu

Attentive Sequential Models of Latent Intent for Next Item Recommendation

To discover such latent intents, and use them effectively for recommendation, in this paper we propose an Attentive Sequential model of Latent Intent (ASLI in short). Our model first learns item similarities from users' interaction histories via a self-attention layer, then uses a Temporal Convolutional Network layer to obtain a latent representation of the user's intent from her actions on a particular category. We use this representation to guide an attentive model to predict the next item.

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2020, WSDM Diane Hu 2020, WSDM Diane Hu

Time to Shop for Valentine's Day: Shopping Occasions and Sequential Recommendation in E-commerce

In this work, we propose a novel next-item recommendation system which models a user's default, intrinsic preference, as well as two different kinds of occasion-based signals that may cause users to deviate from their normal behavior. More specifically, this model is novel in that it: (1) captures a personal occasion signal using an attention layer that models reoccurring occasions specific to that user (e.g. a birthday); (2) captures a global occasion signal using an attention layer that models seasonal or reoccurring occasions for many users (e.g. Christmas); (3) balances the user's intrinsic preferences with the personal and global occasion signals for different users at different times with a gating layer.

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